this was one of the worst vacation rental I have booked, and they refuse to move us to any other house during all this problem, it's a resort that looks amazing from outside, but everything start to broke apart and there was no accountability when there's a problem, everyone were pleasant, but no one can solve the issue and we end up have to keep calling the guest service over and over again and it was very frustrating when you keep hearing promises and then nothing was fixed, my 8 days vacation was 6 days of frustration and discomfort.
The house we stayed was 151 Lasso drive, it was clean and comfortable, but we had issues with pool alarm going off randomly at night and in the day and after all the phone call and maintenance could not fix the problem, then there was poop in the pool and they would not clean until 2 days later( because there's no cleaning on the weekend supposedly, then when we demand the pool to be cleaned, the person cleaning the pool left a hose in the pool and the pool was over flooded the next morning), carbon monoxide malfunction in the middle of the night waking up everyone. I will not come back, a great stay in 2020. We accidentally left an artifact at the location in the living room, a week later, no retrieval or update.
ENCORE ORLANDO DRIVERS
Female security who was very rude, flat out told us, I need to see IDs because I do not trust you, at this point, we had checked in, and we were informing her that the 2 vehicles behind us were with us, "still need to see their drivers license, I do not trust you, you will be towed." Our neighbors constantly smoked marijuana. You still only get one roll for backup, we stayed for a week. Supplies are limited and staff do not accommodate, for example, you are only provided with 1 toilet paper roll to refill, not taking into consideration, that the rolls left behind may be partial, if not half used. Water residual in the kitchen sink from a previous leak. Broken sink faucet in a master bathroom on the first floor, there was soap scum build-up in the showers. We found rat feces on our stove, there were not enough cooking items for a house for a party of 8 adults.
We had to deal with a verbal altercation when we were the ones cut off to get in. Basically have to deal with road rage, cutting others off to get in if you had a card to open the gate. Upon arrival, there were long lines for check-in, the gate lines are horrible, as some guests have cards and others present IDs to get in. We stayed at Encore resort in 2020, we decided to book again for 2021. Residents will enjoy the following amenities:, Fitness center, Resort-style pool, Outdoor gathering area with spacious covered patio, Clubhouse with kitchen, Dog park, Shaded picnic tables with water views, Built-in cornhole and bocce ball areas, Playground, Outdoor fitness equipment along trailInstead of afternoons missing out on all the fun because you have to stay home and mow the. Natural and modern elements are seamlessly integrated throughout the community, monuments, signs, and amenities, which speaks to the dynamic lifestyles at Encore at Ovation. Find out more about this new home community in Winter Garden! The Lifestyle at Encore at Ovation in Horizon WestHorizon West is A+ rated and dubbed the #2 "Best Suburbs to Raise a Family in Orlando Area" by Niche, and received an A+ "overall Niche grade." The area offers many events, such as fun runs, community yoga classes, networking events, and more. Each village of Horizon West prides itself on providing shopping, dining, and recreation there are fitness studios, places of worship, health care facilities, pet services, salons, and spas, and much more available at your fingertips.
ENCORE ORLANDO SERIES
Horizon West was developed to be the state's first "new urban inspired" series of walkable villages in the 1980s the location was thoughtfully designed to maximize connection between schools, parks, and town centers. That makes our Winter Garden new construction homes some of the most desirable in Horizon West. Our community's stellar location to nearby 192, World Drive, I-4, and 417 means convenient access to the area's largest employment corridors and attractions in Orlando. Encore at Ovation offers quick access to 429 via the 1.6-mile extension of Western Way, making it the most connected location in Village I. Located in the heart of Orlando's attractions, our new construction homes for sale in Winter Garden provide a unique opportunity to live where you vacation.
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